How companies make good decisions (McKinsey dixit)

Acertar en la toma de decisiones no es sencillo, especialmente en los actuales contextos de cambio de paradigma y de crisis económica y financiera. Un estudio de McKinsey analiza los procesos que se asocian directamente con un buen resultado financiero y operacional. El objetivo: ofrecer certidumbres en tiempos de tinieblas.

Según el informe, algunas de las claves son que las personas con las habilidades y la experiencia participen en la toma de decisiones, que se base en criterios transparentes y en una sólida base de hechos, y que garantice que la persona responsable de la ejecución de la decisión esté involucrada en la toma de esa decisión.

Unlike the external risks that accompany most strategic initiatives, the analysis of a project, its discussion, and the management of the internal politics lie entirely within the control of the top leadership team. Companies not using the best practices identified here should be able to improve their decisions simply by following these guidelines:

  • Pay particular attention to the risks of the project, examined through a detailedfinancial model, sensitivity analysis, and the relationship of those risks to therisks of other projects in the firm’s portfolio. Learning from past comparable situations also is beneficial.
  • Ensure that participants in the discussion about any decision are included on the basis of skills and experience, that decision criteria are transparent, and that the decision is discussed in relation to the organization’s other strategic decisions.
  • Put organizational goals ahead of business unit goals, and encourage efforts to build consensus across business units.